Collection and Use of Personal Data
Your privacy is important to WegoWise. We at times collect, retain and utilize Personal Data about you to operate our business and to make services and other opportunities available. The term “Personal Data” means personally identifiable information that WegoWise obtains about you, including your name, utility account access user name, utility account access password, credit card number, telephone number, physical address and email address. We recognize and respect your privacy concerns about this information. We obtain Personal Data in a variety of ways (for example, directly from your Site registration, from your other transactions or experiences with WegoWise or its affiliates, including comments and information that you submit when utilizing the “social networking” aspects of the Site, or from other third parties). Also, when you visit the Site, we collect information that does not identify you to measure the use of the Site and to improve the content of the Site, as described below.
WegoWise uses your Personal Data (including your address) along with demographic data such as utilities usage information both internally and externally for ongoing analytics purposes, both in aggregated and user-specific form.
WegoWise may gather information automatically about your use of the Site through a variety of mechanisms, including server activity logging, browser cookies, web beacons and embedded scripts. More information about these technologies is provided below. This information is used to help us understand how users interact with the Site, provide information to help us improve the site, and provide mechanism for useful product features. We may utilize third-party services for data collection and analytics.
WegoWise does not collect Personal Data automatically, but may tie information that does not identify you (that is collected automatically) to previously submitted Personal Data. Whenever we associate automatically collected data with your Personal Data, we will treat it as personal data.
As is true of most websites, WegoWise may gather certain information automatically and store it in log files. This information, which does not identify you, includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information to track user habits and improve the functionality of the Site as a result of our observations.
Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our Site pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter.
ETags, or entity tags, A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and HTML5 cookies.
Disclosure of Information
Except as indicated within this Policy, we will not sell, rent, transfer, or otherwise share information we have collected about you, including Personal Data, with third parties.
We may share or transfer your Personal Data as directed to do so by you (for example, where you direct us to use your account information to obtain, compile and analyze energy usage data relating to your property or properties), or where you consent to such disclosure.
Some pages of the Site may allow you to create an account as part of a partnership with other organizations. Creating an account through one of these partner portals may result in your data being automatically shared with one or more of our partners, through their WegoWise accounts or through other means. In this situation, we will clearly indicate on the partner portals if your data will be automatically shared.
We may use third party vendors to perform certain services on behalf of the Site, such as hosting the Site, hosting and managing the data, designing and/or operating the Site’s features, tracking the Site analytics, enabling us to send you information, or performing other administrative services. We may provide these vendors with access to user information, including Personal Data, to carry out the services they are performing for you or for us. To the extent that we use third party analytics service providers to evaluate and provide us with information about the use of the Sites and viewing of our content, we may share Personal Data with these analytics service providers, and they may set and access their own cookies, web beacons and embedded scripts and other tracking devices on your computer or mobile device. We do not permit our vendors or service providers to collect or use Personal Data about you for purposes other than providing services on our behalf. All WegoWise vendors operate under federal and state laws regarding consumer privacy.
We may transfer Personal Data to third party vendors who provide services that allow us to enhance the information we present to you either now or in the future, or who provide services that may help us provide additional services or features to you either now or in the future. For example, we may submit your data to the EPA Energy Star Portfolio Manager service, from which we may retrieve an Energy Star rating (if available) for your building.
We may, in our sole discretion, share or transfer your Personal Data to protect the security or integrity of our databases or the Site, to protect our business or reputation, to take precautions against legal liability, in the event of a business transition (see below), to protect and defend our rights or property, for required institutional risk control, or for resolving disputes, inquiries or complaints with respect to your use of the Site.
Furthermore, we may also provide our partners (and other third partners who might benefit from the information) with aggregated de-identified data, i.e., compiled data that does not in itself identify you, for research and commercial purposes.
Personal Data Submitted by You for Review by other Users
Friend Invitation Feature
WegoWise may include a Site feature through which you can refer a friend. If you choose to use our invitation service to tell a friend about our site, we will ask you for your friend's contact information, including email address. We will automatically send your friend a one-time email or instant message inviting him or her to visit the Web site. We keep this information for purposes of sending this one-time invitation, to register a friend connection if your invitation is accepted, and to track the success of our referral program. Your friend may contact us at to request that we remove this information from our database.
Links to Other Sites
You should know that while visiting the Site, you can be directed, through links, to other websites that are beyond WegoWise’s control. WegoWise is not responsible for the privacy practices and policies of such websites.
Maintenance of Accurate Information
We have established procedures to correct inaccurate information in a timely manner. If you have any reason to believe that Personal Data about you that is stored and maintained by us is incorrect, please contact us by email at: .
Protection of Information
We strive to maintain the reliability, accuracy, completeness and currency of your Personal Data in our databases and to protect the privacy and security of our databases and the data we collect. Any Personal Data that you provide to us will be stored on our computer network servers. We maintain reasonable physical, electronic and procedural safeguards to protect the confidentiality of your Personal Data. The security measures in place on the Site and computer systems aim to protect the loss, misuse or alteration of the information you provide to us. If you have any questions or concerns regarding the security of your information, please email us at .
Information for Parents
The Site is a general audience website, and we do not knowingly collect any Personal Data from children younger than the age of thirteen (13). We will delete any Personal Data collected that we later determine to be from a user younger than the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed Personal Data to us, please contact us at .
In the event WegoWise goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Data might be among the assets transferred. You will be notified via this Site of any such change in ownership or control of your Personal Data.
If we decide to change this Policy, we will post the changes at this Site and at other places we deem appropriate. We reserve the right to modify this Policy at any time, so please review it frequently.
Boston, MA 02108
or by email: